General terms

Actuality: June 26, 2021

This document ("Terms") contains the Terms of Use of the website www.volantis.bg ("Site"). Please read them carefully. By using the site, you agree to these Terms.

In connection with the Services provided, VOLANTIS BULGARIA EOOD (VOLANTIS BULGARIA) processes personal data in accordance with the Privacy Policy ("Policy"), which is an integral part of these Terms.

By submitting an ad on the Site, you agree to the Terms of Submission, part of the Terms.

1. General provisions

1.1. VOLANTIS BULGARIA LTD with office on address Sofia, bul. Bylgaria 53, et.3, mag. 27, UIC: 206563452 provides clients ("Clients", "Users"), through the site volantis.bg information services ("Services"), related to the search and supply of real estate ("Offers") and real estate transactions properties.

1.2. In order to use the Services, you warrant that you are at least 18 years of age and able to enter into a contract under the Terms set forth herein.

1.3. The site provides an information array with electronic records ("offers for supply" and "search requests" for real estate), corporate information, own and foreign materials in the form of articles and news, statistical and geographical information from external sources, own statistical information for average prices of properties in Bulgaria, images, graphics, other materials related to the subject of activity of VOLANTIS BULGARIA.

1.4. The offers for offering and the requests for real estate search are collected, processed and entered into a database by the real estate agents, consultants and administrators of Volantis Bulgaria, as well as by third parties Users, through the provided forms for submitting private ads.

1.5. The information comes from the Clients of Volantis Bulgaria on the occasion of the brokerage activity carried out by Volantis Bulgaria in real estate transactions.

2. Responsibilities

2.1. We (Volantis Bulgaria) strive to maintain the most accurate and up-to-date information on the Site, but due to the dynamics and diversity of the information offered, as well as the fact that the information is often provided by third parties at their own risk, users of the Site agree that this (maintaining the most accurate and up-to-date information) is not always possible. Therefore, Volantis Bulgaria does not assume responsibility for the accuracy and completeness of the information and Services, and reserves the right to submit to the user corrected information upon specific request.

2.2. You (as a User) undertake to provide correct data when using the services in connection with filling in the contact forms on the Site. In case of inaccuracy in the data, you are not entitled to use the Services until its removal.

2.3. By filling in any of the contact forms on the site, by clicking the MAKE AN INQUIRY or SEND button, you agree to the Terms, by giving your explicit consent to contact you at the specified phone number, as well as to receive e-mails from Volantis Bulgaria in the form of email and SMS. In each email sent to you, you have the option to opt out of receiving emails. If you do not wish to receive SMS messages on your phone, you must request this by calling 0882 100111 on weekdays between 09.00 and 18.00.

2.4. The real estate prices announced on the site can most often be changed and do not give rise to a binding offer for a real estate transaction.

2.5. The site allows you to publish ads for search and supply of real estate. The advertisements and their content must comply with the Conditions for publishing advertisements.

2.6. Volantis Bulgaria assumes no responsibility for any losses, damages, damages, adverse consequences and lost profits in connection with the use of the site.

2.7. You may not use in any way, copy, modify or distribute content that does not belong to you, for purposes other than or incompatible with the use of the Services and the purpose of the Site, without the express prior written consent of Volantis Bulgaria and / or relevant third parties.

3. Right to change

3.1. Volantis Bulgaria reserves the right to add new Services, functionalities and rules for use of the Site, to change or remove existing ones, without the need for prior notice or consent of users.

3.2. These Terms may be changed in connection with the development, addition of new, change or termination of existing Services or legislative changes. When making changes, they will be brought to your knowledge and published here.

3.3. Due to the fact that the Services may be used only in accordance with these Terms, in case you do not agree with them, you must not use the Site.

4. Property rights

4.1. All information from the steering wheel databasetis Bulgaria, including offers for offers and requests for real estate search, (including text content, images, graphics, photos, files, etc.) is owned by VOLANTIS BULGARIA EOOD.

4.2. The disposal of the property rights is done with the explicit written consent of Volantis Bulgaria.

4.3. When publishing foreign content, we make every effort to clarify intellectual property rights over photos, texts, graphics, and functionality. We apologize if we have not been able to identify and contact the author of the materials we have used in advance.

4.4. In case of claims for copyright on content, the applicant is obliged to notify Volantis Bulgaria, specifying the object of copyright and submit documents for ownership of the object. Upon a request for removal of content subject to copyright, made under the terms of the previous sentence, Volantis Bulgaria will comply with the wishes of the author.

5. Links to other sites

5.1. Volantis Bulgaria provides an opportunity to all interested parties to create links to the sites of Volantis Bulgaria without requesting prior notice or permission.

Volantis Bulgaria may require the termination of a connection if it uses a technique to recreate a certain part of the sites of Volantis Bulgaria as its own to the persons using the connection, without the prior consent of Volantis Bulgaria.

Actuality: 26.06.2021

Please read this document carefully. It contains the Privacy Policy of the Users of the Site ("Policy") and is an integral part of the Terms of Use of the Site. If you do not agree with the Policy, you may not use the Site.

Volantis Bulgaria as a Real Estate Broker, engaged in commercial activities, namely mediation in real estate transactions, requires, stores and processes personal data of Clients wishing to use Services from Volantis Bulgaria and users of the site (Users / Entities data) for the purposes of servicing them.

In case you do not wish to provide your personal data, you disagree with our Policy, which means that you cannot use the Services of Volantis Bulgaria.

In order to provide the Services on the site www.volantis.bg/, VOLANTIS BULGARIA EOOD with address of management: 53 Bulgaria Blvd., 3rd floor, mag. 27, Sofia, PC 1404, UIC 206563452, (Volantis Bulgaria) stores and processes data of physical ("Data Subjects"), as well as the results of this processing, in accordance with this Policy.

1. Persons for whom Volantis Bulgaria stores and processes data

1.1. In connection with the provided Services, Volantis Bulgaria processes information regarding the following Data Subjects:

a / Users - users of the Site;

b / Users - made inquiries (by calling or using any of the contact forms on the site);

c / Users who have sent correspondence to Volantis Bulgaria;

d / Clients wishing to use Services from Volantis Bulgaria.

2. Information provided to us by you as a User

2.1. You can use the Services provided through the Site, using the contact forms with Volantis Bulgaria, where we clearly indicate the mandatory fields for providing personal data, without which it is impossible to provide our Services - these are name, phone number, email address.

2.2. Volantis Bulgaria stores and processes information about personal data received through the contact forms on the Site, through phone calls or by sending correspondence by e-mail.

2.4. Volantis Bulgaria stores and processes the information about the email address of the User, received through the subscription form on the Site, where the User (Data Subject) has the opportunity to subscribe to receive email notifications (Notification) for new or updated ads. ), according to selected search criteria.

The user can unsubscribe by pressing the unsubscribe button, which is available in each received e-mail, by calling 0882 100111 every working day from 09 to 18 hours or using the main contact form on the site.

2.5. The site can allow the User to save selected ads (offers for offers and requests for real estate search), which is easy to view at a later time from the page "Notebook". The notebook is personal for the User. In it you can add or delete added ads at any time.

In connection with this functionality of the Site, Volantis Bulgaria stores information about the so-called Cookie or "cookies".

2.6. The site saves information about previous searches of the User, as well as about already viewed ads. In these cases, Volantis Bulgaria uses cookies to show you quick links for repeatedis on already made searches and considered offers.

You can read more about cookies below in "Information about logs, cookies and internet beacons".

3. Purposes for which we process personal data

3.1. Volantis Bulgaria collects, uses and processes the information described above for the purpose of:

a / providing the information requested by the User for real estate and related information services,

b / concluding contracts for intermediary services, namely:

Contract for mediation to sell real estate

Real estate brokerage contract

Real estate brokerage agreement

c / conducting inspections of real estate and providing information about real estate, the formation of as follows:

Order - Protocol for inspection of real estate

Protocol for providing information

d / for acceptance and processing of received offers, signals, complaints, requests and other correspondence;

e / for fulfillment of legal obligations related to requirements for storage or provision of information in connection with an order by competent state or judicial bodies.

4. The information we process and store

4.1. On the occasion of carrying out its main activity, Volantis Bulgaria collects and processes information related to the demand and supply of real estate, and for these purposes the agents and administrators of Volantis Bulgaria enter in the corporate database information submitted by users as follows:

a / when searching for a property: name, telephone, e-mail, budget (approximate price of the transaction), characteristics of the searched property;

b / when offering a property: name, telephone, e-mail of the owner, address of the property, sale price or monthly rent, main characteristics of the property, according to the corporate requirements for entering specific information in the database;

c / when concluding Mediation Contracts: name, telephone, e-mail, permanent address, ID card number, PIN;

d / for conducting inspections of real estate and providing information about real estate: name, telephone, e-mail, permanent address, ID card number, PIN;

e / for documenting contractual relations (by concluding Preliminary contracts for purchase and sale of real estate under Art. 19 of the CPA, Lease Agreements, Guarantee Agreements, Deposit Agreements, Agreements, various types of Annexes and other commercial documents activity of Volantis Bulgaria): name, telephone, e-mail, permanent address, ID number, PIN;

f / when considering job applications: names of the candidates, telephone, e-mail for contact, biographical data;

g / for the purposes of personnel and accounting activity: name, telephone, e-mail, permanent address, ID card number, PIN;

4.2. Volantis Bulgaria does not collect and does not store sensitive personal data from the special category within the meaning of Art. 5 of the Personal Data Protection Act, namely those which:

a / reveal racial or ethnic origin;

b / disclose political, religious or philosophical beliefs, membership in political parties or organizations, associations with religious, philosophical, political or trade union goals;

c / relate to health, sexual life or the human genome.

5. Security

5.1. Volantis Bulgaria works to protect the confidentiality and security of the information it receives in the course of its activities. Access to this information is limited and there are policies and procedures designed to protect information from loss, misuse and unauthorized disclosure.

6. Use of the collected information

6.1. Volantis Bulgaria uses the provided information only on the occasion of carrying out its activity and for the purpose of carrying out the real estate transactions desired by the consumers and the clients and carrying out its activity.

7. Terms for storage of information and personal data

7.1. Registration data (such as name, surname, e-mail address) and IP address - are stored without a specified period, until they are deleted by you

7.2. Subscriptions for receiving ads with selected criteria - for the period for which the subscription is active until its termination. The subscription can be terminated at any time.

7.3. Quick searches and last viewed offers - until you delete them

7.4. Cookies - until they are deleted by you or within 6 months of the last use of the Site

7.5. System logs (can contain information such as: date and time, IP address, URL, information about the browser version and device) - for up to 1 year.

7.6. Copies of the database (Backup) - up to 30 days.

7.7. Correspondence, complaints and signals, requests, incl. by e-mail - for up to 5 years.

7.8. Records of incoming phone calls through the contact center of Volantis Bulgaria - up to 3 months.

7.9. Curricula vitae and related documents of candidates for work in Volantis Bulgaria - up to 6 months from their submission;

7.10. Activity contracts, including Mediation Contracts - up to 5 years.

7.11. The specified deadlines may changeaccording to the requirements of the current legislation.

7.12. When resolving disputes and conducting court cases, it is possible to keep data for longer than the specified terms - until the final conclusion of the dispute and court proceedings.

8. Mode of providing information

8.1. Volantis Bulgaria does not provide on any occasion to third parties information representing personal data of users, except with their explicit consent and in the case provided by law.

8.2. In order to carry out the desired real estate transactions by the Users who have submitted offers for real estate, Volantis Bulgaria has the right to provide third parties with a descriptive description of these properties, prepared according to the rules of corporate practice of Volantis Bulgaria and published in public. part of the Site.

9. Your rights regarding the personal data you have provided to Volantis Bulgaria

9.1. Users have the legal right to request details of the personal information we hold about them. Volantis Bulgaria gives you the opportunity to keep your personal information accurate and up to date. At any time you may want Volantis Bulgaria to correct, delete or limit the processing of your personal data. You may want to receive confirmation whether your personal data is processed by Volantis Bulgaria, as well as to gain access to correct your personal data, to exercise your right to data portability or to withdraw your consent to the storage and processing of your personal data.

9.2. In the above cases, you must submit a request through the main contact form on the Site.

9.3. When deleting personal data provided in connection with offers and offers for real estate searches processed by Volantis Bulgaria, the number of the respective offer / request and its content, as well as information about the date of deletion of personal data will remain in our database. Your data.

9.4. Upon receipt of a request for deletion of personal data or an objection to their storage and processing by Volantis Bulgaria, we will consider your request and, if justified, we will comply with it. If we believe that there are compelling legal grounds for the storage and processing of your personal data or that these actions are necessary to protect our rights, we will inform you. Our silence means that your personal data has been deleted.

10. Information about logs, cookies and internet beacons

10.1. The site collects standard information about Internet logs, including your IP address, browser type and language, access time and reference website addresses. To ensure that the Site is well maintained and to ensure better navigation, we or our service providers may use cookies (small text files stored in the user's browser) or Internet beacons ( web beacons) (electronic images that allow the Website to count visitors to a particular page and access certain cookies) to collect aggregated data.

10.2. We do not collect and store individual (non-aggregating) cookies.

More detailed information about cookies and their functionality can be found HERE.

10.3. Whenever you use the Site, information (information about the language, country and pages previously visited) may be collected using cookies or other technologies. The use of the collected cookies is very limited and is related to technical purposes (the functionality of the Site). Cookies are stored for up to 5 years in accordance with international NAI standards.

10.4. The information collected with cookies cannot be linked to a specific person. By using this Site, you agree to the use of cookies.

10.5. You can use your browser settings to delete and / or disable the receipt of cookies from a specific or all sites. You can learn more about this HERE.

11. Social media and platforms

11.1. You may wish to participate in various blogs, forums and other social media platforms offered by Volantis Bulgaria or provided to you. All personal data or other information you share on Social Media Platforms may be read, collected and used by other users of the Social Media Platforms over which we have only partial or no control. Therefore, we are not responsible for the use, misuse or misappropriation by other users of any personal data or other information that you share on Social Media Platforms.

11.2. The link to the third party website should not be construed as a confirmation by Volantis Bulgaria of the level of personal data protection in the third party platform. Volantis Bulgaria makes no representations or warranties regarding the manner in which user data is stored or used on third-party servers. We recommend that you review the privacy policy ofany third party site linked to our site to determine how they use your personal information.

12. Protection of the personal inviolability of children

12.1. This website is not intended for children. We understand the importance of protecting information for children, especially in the online environment, and we have no policy of intentionally collecting or maintaining information about persons under the age of 18.

13. Continuity of actions related to confidentiality and protection of personal data

13.1. Volantis Bulgaria undertakes to observe and apply the measures for confidentiality and protection of the information continuously, as part of its activity.

13.2. If necessary, Volantis Bulgaria may change the Rules for Personal Data Protection. If changes are made to this statement, please note that it may take up to 30 days before new privacy practices are introduced. In this sense, all changes in the conditions for confidentiality and protection of personal data will be reflected in this document. Check this page periodically if you want to monitor changes.

14. Personal Data Protection Officer

Questions and requests in connection with your rights to protection of your personal data, you can address to the Data Protection Officer at: 53 Bulgaria Blvd., 3rd floor, mag. 27, Sofia, 1404, Email: volantis@volantis.bg

CONDITIONS FOR PUBLICATION OF ANNOUNCEMENTS

Actuality: June 26, 2021

1. Each User has the opportunity to submit free ads for searching and offering real estate on the Site, according to the conditions specified here.

2. Users can choose whether to submit an Ad to Volantis Bulgaria or to publish a Private Ad.

3. After submitting a Private Announcement, the User receives, by e-mail specified by him, a unique code with which he can edit and delete a published advertisement.

4. The user, who has submitted a Private Announcement, also gives his consent for the content of the advertisement to be advertised by Volantis Bulgaria and to be provided to third parties, real estate agents, real estate brokers or end clients, in order to realize the desired real estate transaction. property from the sender of the advertisement. Volantis Bulgaria does not provide third parties with personal data of users, but only the content of the ads, incl. submitted photo material.

5. The User, who has submitted an Ad to Volantis Bulgaria, is considered informed and agrees that by clicking the "Send" button and confirming the received email, he makes an electronic statement committing Volantis Bulgaria to enter into a contract under which Volantis Bulgaria, as a real estate broker, is entitled to remuneration when realizing a real estate transaction.

6. Despite the mandatory verification of the published information, Volantis Bulgaria cannot be protected from incorrect or malicious actions by the Users. In this sense, responsibility for the timeliness, accuracy of the content and quality of the submitted information, incl. and for copyright on photos and other elements of the content, bears the sender of the ad, identified by name and / or contact phone number, email, IP address.

7. Volantis Bulgaria has the right not to publish or to remove at any time an already published announcement and when:

a / consider that the content of the advertisement (including text and / or photos) is misleading for the user or does not correspond to the actually offered property, or has no aesthetic value;

b / the advertisement contains advertising of goods and services or links to external websites, or obscene texts, insults and qualifications;

c / the submitted photo material is of poor quality (small photo size, unclear focus, etc.);

d / the text of the announcement or the name of the sender are in Latin;

e / the user publishes a private advertisement in his capacity as an agent or real estate broker or for other commercial purposes, without registration on the site;

f / the user submits a duplicate ad (ad / offer that has already been published);

g / the advertisement contains a telephone number with added value, without this being specifically and clearly indicated.

h / Volantis Bulgaria has the right to block the possibility for submission or publication of advertisements by users who do not comply with the above requirements.

8. The administrators of Volantis Bulgaria have the right to edit the content of the submitted announcements in view of correct spelling and stylistic endurance.

9. Volantis Bulgaria is not liable to users and third parties for damages and lost profits incurred as a result of non-publication or removal of ads, or blocking of users and user accounts.

10. Volantis Bulgaria is not responsible for the publication of advertisements that violate the Law or legal interests of third parties, incl. copyright or other intellectual property rights.

11. By submitting the ad, the user agrees with the Terms of Use of the site volantis.bg.